tabji's Privacy Policy
Your personal information is our highest priority. Read this policy to learn in detail how tabji collects, uses, and keeps your data secure.
This Privacy Policy ("Policy") applies to all users ("you" or "user") of the tabji platform. When you use the tabji website, open an account, or use any of our services, you are considered to have accepted the terms of this Policy. This Policy makes clear our commitment to protecting the privacy of your personal information.
What Information We Collect
tabji collects the following types of personal information to provide its services. Each piece of information is collected for a specific purpose, and no unnecessary or excessive information is ever collected.
1.1 Identity & Contact Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Current address and postal code
- National ID card or passport details (for verification where applicable)
1.2 Financial Transaction Information
- Transaction details related to bKash, Nagad, Rocket, Upay, or bank transfers
- Deposit and withdrawal amounts and timestamps
- Transaction reference numbers
1.3 Usage Information
- IP address, device type, and browser information
- Logs of how long you were on the site and which pages you visited
- Gaming history and preference data
- Information collected through cookies and similar technologies
How We Use Your Information
Collected information is used only for specific, lawful, and clearly defined purposes. tabji never uses your information against you or sells it to unauthorised third parties.
2.1 Account Management
Identity information is used to register, verify, and secure your account. This also applies to age and identity verification as part of our responsible gaming policy.
2.2 Financial Transaction Processing
Financial information is used to process deposit and withdrawal requests via bKash, Nagad, Rocket, and Upay, and to prevent fraud.
2.3 Customer Support
Our live chat and email support team uses relevant information to properly resolve your requests and complaints.
2.4 Service Improvement
Usage patterns are analysed to make the tabji platform experience smoother and more enjoyable. This analysis is conducted on a fully anonymous basis.
2.5 Communication & Notifications
You will be notified by email or message about important account-related updates, security alerts, and changes to tabji's terms and conditions.
Information Sharing & Third Parties
tabji does not sell your personal information to any third party for commercial purposes. However, information may be shared in certain specific situations for operational purposes.
3.1 Service Providers
Necessary information may be shared with selected partner organisations for payment processing, data storage, and technical support. These organisations operate under strict confidentiality agreements and are only permitted to use the information for the specific task assigned.
3.2 Legal Obligations
It may be necessary to disclose information in response to legal directives, court orders, or requests from regulatory authorities. In such cases, only relevant information is provided.
3.3 Fraud Prevention
We may cooperate with authorities to investigate financial fraud, money laundering, or other illegal activities.
Important: Third-party game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.) follow their own privacy policies. This Policy applies only to the tabji platform.
Data Security Measures
tabji uses industry-standard technology and practices to ensure the security of your information. Our security measures are continuously monitored and updated.
- SSL/TLS encryption — every transaction and communication is encrypted
- Industry-standard encryption protocols used for data storage
- Two-factor authentication to prevent unauthorised access to your account
- Regular security audits and vulnerability testing
- Automated monitoring system to detect suspicious activity
- Internal staff access to data is strictly controlled
Please keep in mind that complete security cannot be guaranteed when transmitting information over the internet. We therefore ask that you also keep your account password secure and not share your login details with anyone.
Cookie Policy
The tabji website uses cookies to improve your browsing experience. A cookie is a small text file stored on your device.
5.1 Types of Cookies We Use
- Essential Cookies: Required for core site functionality — login sessions, security tokens, etc.
- Functional Cookies: To remember your preferences — language selection, display settings, etc.
- Analytics Cookies: To monitor site usage and improve services (anonymous data)
5.2 Cookie Controls
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may prevent some site features from working.
Data Retention Period
tabji retains your personal information only for as long as necessary. Retention periods may vary depending on the type of information.
- Account information: for as long as the account is active and for the legally required period after closure
- Transaction records: for the period required under financial regulations
- Customer support communications: for a reasonable period after the issue is resolved
- Cookie and session data: according to each cookie's own expiry period
Once the retention period has ended, or upon your request, information is securely deleted or anonymised, unless a legal obligation requires it to be retained.
Your Rights
As a tabji user, you have several important rights over your own personal information. You can contact us at any time to exercise these rights.
7.1 Right to Access
You may ask at any time what information tabji holds about you and how it is being used.
7.2 Right to Rectification
If any information in your account is incorrect or incomplete, you may request that it be corrected or updated.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations.
7.4 Right to Restrict Processing
You may object to or request restriction of certain types of data processing.
7.5 Right to Data Portability
You may request that the information you have provided be given to you in a structured, commonly readable format.
Contact us to exercise these rights:
We will process your request as quickly as possible.
Protection of Minors
tabji is strictly an adults-only platform. This site is for users aged 21 and above only. We do not intentionally collect any personal information from anyone under the age of 21.
If we become aware that a minor's information has entered an account, that account will be closed immediately and all related information will be securely deleted. Parents and guardians are encouraged to monitor the online activities of children and teenagers.
Policy Changes
tabji reserves the right to update this Privacy Policy from time to time as needed. For significant changes, registered users will be notified by email or through a clear notice on the site.
Each version of the Policy will show a "Last Updated" date. Continuing to use the site after an update means you have accepted the new policy. We therefore recommend visiting this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated support team. We provide assistance in both Bengali and English.
Stay connected with us and read our Terms & Conditions and Responsible Gaming pages to learn more about tabji's policies and terms.