tabji FAQ — All Your Questions Answered Here

Yes, for security reasons tabji only sends payments to a mobile banking account registered in your name. Whether you choose bKash, Nagad, Rocket, or Upay, the account must belong to you. Sending money to a third-party account is not possible. This is an important policy to prevent fraud.

Withdrawals are usually completed within 30 minutes to 3 hours. In most cases it happens much faster. Bank transfers may take a little longer. If your request is under review, you will be notified. If there is any delay, contact our support team via live chat.

Yes, but you must meet the wagering requirement before withdrawing bonus funds. For the tabji welcome bonus, the condition is that you must wager 25 times the bonus amount. For example: if you deposit ৳1,000 and receive a ৳1,200 bonus, you must wager a total of ৳30,000 before winnings from the bonus can be withdrawn. The wagering requirement is calculated on the bonus amount only, not on the deposit plus bonus combined.

The minimum withdrawal amount at tabji is ৳1,000 for all methods. This limit applies to bKash, Nagad, Rocket, Upay, and bank transfer. Make sure your balance is equal to or greater than this minimum before submitting a withdrawal request.

Contact our support team to update personal information. Send a request via live chat or email ([email protected]) and provide the documents needed to verify your identity. For security reasons, some details cannot be changed directly in account settings — this is for your own protection.

First, clear your browser cache and try again. If you have forgotten your password, use the "Forgot Password" option. If the problem persists, contact us via live chat. The team is available 24/7 and can assist you in Bengali. If your account has been temporarily suspended, submit a request to the relevant team with an explanation.

No. Only one account per person is allowed on tabji. Creating multiple accounts may result in all of them being permanently closed and any bonuses being cancelled. We encourage you to make the most of a single account.

Click the "Forgot Password" option on the login page. Enter your registered email or phone number and you will receive a verification code. Use that code to set a new password. If you no longer have access to the associated email or number, contact the support team.

KYC verification is typically requested when you submit your first withdrawal or when your account reaches a significant transaction volume. It is a routine security procedure that helps keep your account safe and prevents fraud. Once completed, you will not need to do it again.

tabji accepts a National ID card (NID), a valid passport, and a driving licence. For proof of address, you can submit a recent utility bill or bank statement. Images must be clear and complete — blurry or cropped images will not be accepted.

The reason for rejection is usually communicated via email or an in-account message. Correct the issue and resubmit your documents. For example, if the image quality is poor, take a clearer photo; if the document has expired, use a new one. You can contact live chat for assistance.

Yes. tabji uses SSL encryption to keep all your personal information secure. Documents are used solely for KYC verification and are not shared with third parties. Our privacy policy provides detailed information — you are welcome to read it.

tabji offers two support channels: live chat and email. Live chat is available directly on the site and is the fastest way to get a response. For email, write to [email protected]. Both channels are active 24 hours a day, 7 days a week.

Absolutely. tabji's support team can assist in Bengali and English. This has been set up with Bangladeshi players in mind, so there is no language barrier and issues can be resolved easily and quickly.

For a faster resolution, have the following ready: your registered email or phone number, a brief description of the issue, the date and amount of the relevant transaction (if applicable), and a screenshot of any error message. Providing this information will help the support team resolve your issue much more quickly.

Yes. tabji's live chat and email support are active 24/7 — every day of the week, at any hour. Contact us on holidays, during festivals, or at any time according to Bangladesh Standard Time (BST, UTC+6).

RTP stands for Return to Player. It is a percentage that gives a theoretical idea of how much a game pays back on average over the long term. A higher RTP means the game returns comparatively more over time. However, it is not a guaranteed outcome for any single session — results are completely random in the short term.

A progressive jackpot is a prize that grows gradually with every bet placed. It keeps accumulating until a lucky player wins it. After the jackpot is won, it resets and starts building again from zero. Some jackpots are confined to a single game, while others span multiple games, making the prize even larger.

If you want to play longer on a smaller budget, choose games with a lower minimum bet. The betting range for each game is usually visible before the game loads. Remember, playing longer means more chances — so betting small over more rounds is often a smart approach. Set your own limit and enjoy within it.

Volatility refers to how frequently a slot pays out and how large those payouts are. Low-volatility slots offer frequent but smaller wins — they suit players who prefer steady play. High-volatility slots pay out less often but the prizes can be much larger. Which you choose depends on your appetite for risk and your budget.

Every spin in a slot game is controlled by a completely random number generator (RNG), so there is no guaranteed strategy for winning. That said, there is some practical advice: set a budget before you start, make use of free spin bonuses, and set session limits. Playing responsibly is the best "strategy" of all.